Privacy Policy
We take your privacy seriously so please feel free to have a read of our policy
SUMMARY
Bluebell Soap Company takes your privacy seriously by complying with the Australian Privacy Act 1988 (Cth) (APA) and the Australian Privacy Principles (set out in Schedule 1, APA).
We realise it’s actually really very long, so we tried to put all the basic info here.
We collect your personal information to make our website useful to you and in order to provide you with products and services.
We will send you our Newsletter which is emailed seasonally (every 3 months) if you opt in.
We won’t share your information with other companies that we work with (with the exception of Australia Post) and your information will not be made publicly available, although we may have to pass on your details where required by law.
By giving us your personal information you agree that it may be stored and processed outside of Australia and New Zealand. A list of these countries is available in our Privacy Policy. We ensure that this is done securely and in accordance with the Privacy Policy.
To remember you, our system will store cookies. This helps to improve the website, however you can opt out at any time.
We will never sell your personal information.
Our Privacy Policy sets out how you can access or correct your personal information or make a complaint about a breach of the APPs and Privacy Acts and how that complaint will be handled.
CONTENTS
Important information and who we are
The data we collect about you
How is your personal data collected?
How we use your personal data
Disclosures of your personal data
International Transfers
Data Security
Data Retention
Your legal rights
Glossary of terms
Introduction
Welcome to our Australian and New Zealand privacy policy. We respect your privacy and is committed to protecting your personal information. This privacy policy will inform you as to how we look after your personal information when you visit our website (regardless of where you visit from) and tell you about your privacy rights and how the law protects you.
Purpose of this privacy policy
This privacy policy aims to give you information on how we manage personal information provided to or collected by us through your use of this website, including any personal information you may provide through this website when you sign up to our newsletter, purchase a product or service or take part in a competition or event.
This website is not intended for children and we do not knowingly collect personal information relating to children.
It is important that you read this privacy policy together with any other privacy policy we may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your personal information. This privacy policy supplements the other policies and is not intended to override them.
This privacy policy does not apply to the collection, use or disclosure of the personal information of current or former employees to the extent that the employee record exemption applies under the Privacy Act. If you are a current or former employee and have a query about the personal information we collect, use or disclose, you should contact Head Office directly.
This privacy policy is issued on behalf of Bluebell Soap Company so when we mention “Bluebell Soap Company”, “we”, “us” or “our” in this privacy policy we are referring to Bluebell Soap Company.
Bluebell Soap Company (ABN 20 151 642 240) is responsible for this website.
If you have any questions or concerns about this privacy policy or you with to request access to your personal information, or to correct or update your details or raise any privacy concerns you can contact us on the details below.
Contact Details
Full Name of Legal Entity: Eve Kathleen Crosswell (Sole Trader) (ABN 20 151 642 240)
Trading Name: Bluebell Soap Company
Email Address: bluebellsoap@gmail.com
Postal Address: Eve Crosswell, Bluebell Soap Company, 711 West Tamar Highway, Legana, Tasmania, 7277
You have the right to make a complaint at any time to the Office of the Australia Information Commissioner (OAIC) (www.oaic.gov.au) in Australia. We would however appreciate the chance to deal with your concerns, so please contact us in the first instance. We welcome you to then take it further should you be dissatisfied with our response.
Changes to the privacy policy and your duty to inform us of changes
This version was written in October 2025
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
Third Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website that you visit.
The personal information we collect about you
In Australia, personal information, means any information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in material form or not.
We may collect, use, store and disclose different kinds of personal information about you which we have grouped together as follows:
Indentity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, gender, proof of identity, occupation and video surveillance recordings of you if you are physically present in our bricks and mortar store.
Contact Data includes billing address, delivery address, email address and telephone numbers
Financial Data include bank account and payment card details
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us
Technical Data includes internet protocol (IP) address, your login data, your browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology that devices you use to access this website.